At a glance
Relocation services in Cyprus are done-with-you logistics support for newcomers settling in the Republic of Cyprus: registering or importing a car, connecting utilities, opening a bank account, finding a home and a school, and completing address registration. The point is to handle the paperwork and appointments so you do not lose weeks to them.
- What we do: car registration and import, utilities, banking, home search, school placement, address registration.
- What we don't do: visas and permits (routed to our immigration and permits services), legal contracts and certified translation (our legal service), and furniture removals (we refer movers, we do not drive the truck).
- How you pay: a free relocation plan first, then à la carte tasks or one bundle; government fees are always shown separately from our fee.
- Where: Republic of Cyprus (Greek-side) only.
- Who runs it: New to Cyprus, part of the DigiCare group. We are not a law firm.
Do you need a relocation company in Cyprus, or can you do it yourself?
You can do most of a Cyprus move yourself if you have time, some Greek, and a simple case. Where a concierge earns its fee is speed and the parts that cost real money if you get them wrong, above all the car-import tax relief and its deadlines. Here is an honest way to decide:
- Do it yourself if you are confident, time-rich, comfortable on gov.cy and at the customs and road-transport offices, and your move is straightforward. We link the official sources below so you can.
- Use the concierge if you are short on time, or the car-import Transfer of Residence window and forms feel risky. We protect the duty and VAT saving and track the deadlines with you.
- Go to the Koufettas siblings if you need a visa or residence permit (our immigration and permits services), or a contract reviewed or a certified translation (our legal service). That is legal and immigration work, not logistics, and it is not us.
We are not a removals company. We coordinate and can refer trusted movers, but we do not drive the truck. Not sure which bucket you fall in? The free relocation plan tells you exactly which tasks you can DIY and which are worth handing over.
Car registration and import in Cyprus: the tax you could lose if you miss the window
If you bring your own car, the single most valuable thing to get right is Transfer of Normal Residence relief, which can grant relief from import duties and VAT on one private vehicle per person when you move your home to Cyprus. The conditions are strict, and missing them can mean paying the tax in full. Verified against the Cyprus Customs and Excise Department (Transfer of normal residence) on 2026-07-18.
For a car coming from outside the EU, the relief generally applies if you owned and used the vehicle for at least six months before you stopped living outside the EU, you had your normal residence outside the EU for at least twelve continuous months, and the car enters free circulation within the customs window (broadly six months before to twelve months after your move). For a car already in EU free circulation, there is no further import duty; you prove Union status (a T2L or T2LF document, or the plates plus the original registration document), and you clear customs at a District Customs Office within ten working days of that status being verified. VAT applies to an EU car only if it counts as a "new means of transport"; a car is treated as used once it is more than six months from first registration and has more than 6,000 km. Cyprus Customs and Excise Department.
Here is how we run the done-with-you process:
- Customs clearance. For an EU car, we prepare the Union-status proof. For a non-EU car under the relief, we file Form Απ.2, then the clearance declaration (a SAD with Form C.104O). Customs then issue Form C72A, with no duty or VAT paid where the relief is granted.
- CO2 certificate. A used passenger car needs a CO2-emissions certificate (Form TOM119A) from the Department of Road Transport before customs clearance.
- Registration. We present the cleared car to the Department of Road Transport for inspection and registration. A car must be registered before it can be licensed for road tax.
- Road tax and roadworthiness. Road tax in Cyprus is based on CO2 emissions and is renewed through the Road Transport Department; a used import also needs a roadworthiness (MOT) test.
A few things newcomers get wrong. Registration is time-sensitive: you complete it shortly after clearance, so we track the deadline for you rather than leave it to chance. As a standard (non-relief) import, a car generally must be under five years old from first registration; cars brought in under Transfer of Residence relief are exempt from that age cap, and we confirm your case before you ship. After a non-EU relief import, the car must not be sold, lent, hired or transferred for twelve months unless the duties are paid. Without any relief, expect import duty of up to 10% depending on origin, plus 19% VAT.
Already have a car in Cyprus and just buying or selling one locally? That is re-registration, not import: buyer and seller complete Form TOM 9B at a KEP Citizen Service Centre. Government registration and roadworthiness fees are separate from our concierge fee and run to roughly €150 to €190; we always show them separately and confirm the current figure with the Department of Road Transport before you pay. Road tax in Cyprus is based on CO2 emissions and is renewed through the same department. We coordinate the paperwork and the deadlines. We do not ship the car; if you need a rental to bridge the wait while yours clears customs, see our Cyprus car-rental partner. For the informational how-to, driving in Cyprus and DigiCare's guide to importing a car walk through the steps.
Utilities, banking and address setup
Settling in means getting five things live: EAC electricity, the district Water Board, internet and phone, a Cyprus bank account, and your address and local-admin registration. Done DIY, a first week can disappear into queues and paperwork, much of it in Greek. We book, translate, queue and accompany so it does not.
- EAC electricity and the district Water Board: application, deposits and connection scheduled and chased.
- Internet and phone: provider chosen for your address and the install booked.
- Bank account: we prepare the KYC pack (proof of address, source of funds) and sit with you through the appointment.
- Address registration and local admin at the KEP or Mukhtar, so your paperwork trail is clean (see the Cyprus government portal).
- GeSY orientation: a short walkthrough of the public health system (GeSY) once you are eligible.
Connection deposits and bank KYC requirements are set by the provider or bank, not by us. We show those costs separately, and they are never guaranteed, so we confirm each figure with the provider before you commit. Private health cover is a separate step: our sister company DigiCare can help once your GeSY position is clear.
Home search and school placement help
For families, two tasks decide whether a move feels calm or chaotic: finding the right home and getting children into the right school. We coordinate both.
Home search covers the brief, a shortlist, viewings, and lease coordination, across Limassol, Paphos, Nicosia, Larnaca and the Famagusta district. Property and rental agents are part of our disclosed partner network, arranged on-site, and we deal only in the Republic of Cyprus (Greek-side). This is coordination and advice, not a property listing, and we never handle or link property in the Turkish-occupied north.
School placement means matching your children to international or public schools, then managing application timelines and waitlists, which fill early in the popular districts. This helps families and corporate movers alike.
If you are buying rather than renting, the property purchase and its conveyancing are legal work: we route that to our Koufettas-Law-backed legal service or a full consultation, not the concierge.
How much do relocation services cost in Cyprus?
Most relocation firms in Cyprus do not publish a price. Pricing practice quoted data-only from competitor concierge sites, 2026-07-18. Ours are transparent and read live from our services catalog, so what you see is what you pay. There are three concierge rungs, plus the legal and immigration steps that route to our siblings.
| Rung | What's included | Price | Government / third-party fees |
|---|---|---|---|
| Free relocation plan(start here) | Sign up, tell us your move, get a personalised task list and quote | €0 | None |
| À la carte single service | One task done with you: car registration or import, utility setup, bank-account setup, or address registration | Priced in the app | Shown separately (customs, RTD, EAC deposit, bank charges) |
| Bundled relocation package | The full settle-in bundle: home search, utilities, car, banking, address and school help, coordinated end to end | Priced in the app | Shown separately |
| Legal / immigration steps | Visa or permit, contract review, certified translation, complex or corporate cases | Routed to the Koufettas siblings | Their own pricing |
Two rules keep this honest. Government and third-party fees, meaning customs charges, road-transport registration, the EAC deposit and bank charges, are always itemised separately from our fee, never rolled in. And where a rung is not yet live in the catalog, it shows "Notify me" rather than a made-up number; the prices you see are the ones the app can actually charge.
Concierge vs doing it yourself vs a full relocation agency
The pitch in one line: the government fees you would pay anyway, plus one transparent concierge fee, with no agency markup and no DIY risk.
| Do it yourself | New to Cyprus concierge | Full / corporate agency | |
|---|---|---|---|
| Cash cost | Government and third-party fees only | Those same fees, shown separately, plus one transparent flat fee | Typically quoted around €300 to €900 or more, bundled (our market estimate, not an audited rate) |
| Time and effort | Days to weeks on gov.cy, Customs and RTD, often in Greek | We book, translate, queue and track deadlines with you | Fully outsourced, but opaque |
| Biggest risk | Missing the car-import Transfer of Residence window and losing the duty and VAT relief | We track the relief window and the registration deadline | Low, but you pay for it |
| Price transparency | You pay only official fees, which are knowable | Published, read live from the catalog, government fees itemised | Rarely published; bespoke quote |
| Scope | Everything is on you | Logistics done with you; visa, permit and legal routed to Koufettas siblings | Often bundles immigration and legal in, which blurs the bill |
| Best for | Confident, time-rich, Greek-comfortable movers | Newcomers who want speed and the car-import saving protected, at a mid-market price | High-budget or corporate relocations |
DIY is genuinely the cheapest in cash, and we say so and link the official sources. The concierge's value is the time you save and the Transfer of Residence duty and VAT saving we protect, a loss that can dwarf our fee. The agency figure above is a general market range we quote for context, not a fee we set.
Who runs this service, and what we hand to a lawyer
This relocation concierge is operated by New to Cyprus. We handle logistics: car, utilities, banking, home, school and admin. We are not a law firm and we do not give legal or immigration advice. The visa or residence permit goes to our Koufettas-Law-backed immigration and permits services; contract review and certified translation go to our legal service; complex or corporate cases go to a full consultation.
We are not a removals company. We coordinate and refer movers; we do not operate the trucks.
Government fees and processing times are set by the authorities and are not guaranteed. Our concierge fee is separate from those fees and shown separately, and refunds exclude government decisions and timing, and third-party provider decisions. We work only in the Republic of Cyprus (Greek-side). New to Cyprus is part of the DigiCare group, disclosed as our parent company. Your data is handled under GDPR with EU data residency, with documented retention and a post-fulfilment purge. Read our editorial standards.
How to start
Three steps, all beginning with the free plan.
- Sign up free on app.newtocyprus.com.
- Get your free relocation plan. Tell us about your move and receive a personalised task list and quote.
- Pick your tasks. Choose à la carte services or the bundle and pay securely via Stripe. Rungs that are not yet live show "Notify me".
Two optional extras, both downstream and never the main event: you can rent a car through our Paphos partner Rentamania while your imported car clears customs, and DigiCare can arrange private health cover once your GeSY position is settled.
Frequently asked questions
- How much do relocation services cost in Cyprus?
- Most firms do not publish a price. Ours are transparent and read live from our catalog: a free relocation plan, à la carte single services, or a bundled package. Government and third-party fees, meaning customs, road-transport registration, the EAC deposit and bank charges, are always shown separately from our fee.
- Do I need a relocation company, or can I register everything myself?
- You can do it yourself if you are time-rich and comfortable with gov.cy and Customs, often in Greek. A concierge saves time and protects the car-import Transfer of Residence saving and its deadlines. A visa or permit is separate; that goes to our immigration service.
- Can I bring my car to Cyprus without paying import tax?
- Often yes. Transfer of Normal Residence relief can grant relief from import duties and VAT on one private vehicle per person if you owned and used it for at least six months and lived outside the EU for at least twelve months, and it enters free circulation within the customs window. For EU cars, you prove Union status instead.
- How long do I have to register my imported car in Cyprus?
- Registration is time-sensitive: once Customs issue Form C72A, you complete registration with the Department of Road Transport shortly after clearance. The exact count depends on your route, so we track the deadline for you.
- Do you re-register a car that is already in Cyprus?
- Yes. Buying or selling a car locally is re-registration, not import: buyer and seller complete Form TOM 9B at a KEP Citizen Service Centre, and we can handle the paperwork and the roadworthiness and road-tax steps.
- Do you handle my visa or residence permit?
- No. That is our Koufettas-Law-backed immigration and permits service. The relocation concierge coordinates logistics only; we are not a law firm.
- Do you physically move my furniture?
- No. We are not a removals company. We coordinate and can refer trusted movers, but we do not operate the trucks.
- Is my deposit refundable if the government is slow?
- Our concierge fee covers our work. Government decisions and timing are outside our control and are excluded from refunds. Third-party fees are shown separately.
- Is this a law firm?
- No. New to Cyprus operates this concierge itself. Legal and immigration steps route to our Koufettas-Law-backed services. DigiCare is our disclosed parent company.
Before you rely on this page
- New to Cyprus is not a law firm. This concierge is operated by New to Cyprus and does not give legal or immigration advice. Visa and permit help is at our immigration and permits services; contract review and certified translation are at our legal service.
- We are not a removals company. We coordinate and refer movers; we do not operate the trucks.
- Government fees and processing times are set by the authorities and are not guaranteed. Our concierge fee is separate and shown separately.
- Refunds exclude government decisions and timing and third-party provider decisions.
- Republic of Cyprus (Greek-side) only. We do not deal in or link property or services in the Turkish-occupied north.
- DigiCare is our disclosed parent company; your data is handled under GDPR with EU data residency.
- This page is general information, not legal or immigration advice. Confirm your own case with the relevant authority or a qualified professional.
Last updated: 2026-07-18